Privacy policy

Introduction

This website is operated by MusicMasterclass Ltd (MMC). We are committed to being fair and transparent and complying with the Data Protection Law. MMC is a Data Controller in terms of the Act. This policy explains what we do with the personal data that we collect from our subscribers. If you have any questions or concerns regarding this policy, or any concerns regarding the way that we process your personal data, you should contact us using the details given at the end of this policy.

Please note that this policy applies only to the MMC website and not to any of the websites of other organisations to which we may provide links via this site. We are not responsible for the privacy policies, practices or policies of such third party sites and should you have any queries, you should make your own enquiries in respect of them.

What personal data do we process?

The personal data we collect during registration will include your name, e-mail address and/or other details which users may provide voluntarily or as part of their registration process.

We also collect data about

• Our subscribers and our users
• Our masterclass providers

This is for our own use and to ensure that our products and services are maintained and developed in accordance with our company vision. This data is not for use by third parties and will not be sold or used in any way that you would not expect.

Why do we process this personal data?

We do this for a couple of reasons, primarily to:
• identify you as a subscriber / account holder at the log in area of our website/dashboard
• to be able to provide you with masterclass contents that you have subscribed for

To be able to contact you with any updates, new masterclasses that we have which we think may be of interest to you given your past interaction with MMC

Who we share your data with

We do not rent or trade email lists. We may share your personal information with other third parties but only where they have the appropriate security in place to ensure that your data is secure and where we have the appropriate agreements in place to ensure your personal data is kept secure.

How is my data used?

We will use your personal information for basic profiling purposes and also to let you know about other services in which you may be interested. We will also use the information we collect to track and monitor the usage of our website and help us understand the patterns of site visitors. This will help us operate the site more effectively, identify what sort of information is of interest to our users and assist us in business processes such as record keeping. We will also use your personal information to help control access to restricted subscriber areas of the website and process any osubscription rders submitted by you.

Cookie Policy

We will use “cookies”. Otherwise known as a type of tracking software, a cookie is a small, unique, text file that is sent to your browser from a web server and stored on your computer’s hard drive. When someone visits www.musicmasterclass.com we use third party services such as Facebook Pixel and Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site[jt5] .

Security

We are committed to protecting the privacy of your personal data. We use appropriate standards of technology and operational security to protect personal information including a Secure Server (based in the UK) and network firewall connection. Operationally, access to personal information is restricted to authorised personnel who are under a duty to maintain the confidentiality and security of such information

Transmission of Data Overseas

We will transfer your personal information to our website hosting administrators who are based in the UK . We shall not transfer your personal information outside the European Economic Area without your prior consent and not without first having assessed the adequacy of protection for individual rights in respect of personal data available in that country.

Your Rights

You have rights in relation to your personal data and can ask MMC for the following:

• To access information about the personal data we are processing and to obtain a copy of it;
• To change incorrect or incomplete data;
• To erase or stop processing your data;
• To stop sending you marketing messages; and
• To object to certain processing activities.

If you would like to exercise any of these rights, or if you have any concerns about how your personal data is being processed, please contact us on the contact details below and we will do our best to address your concerns.

If you still believe that MMC has not handled your personal data properly or has not complied with your rights, you can complain to the Information Commissioner. Contact details are available at www.ico.org.uk.

Data Retention

We will hold your details for as long as is necessary to provide you with the services you have engaged with us for. If we no longer have a relationship, we shall ensure the deletion of your data one year after the termination of this relationship. 

What about changes to the privacy policy?

We will update this policy from time to time. We will inform you of any significant changes to this policy but you are welcome to check back here at any time.

Contact Address:

Registered and located at offices:

MusicMasterclass Ltd
Studio 54 Exeter
54 High Street
Exeter, Devon, EX4 3DJ
Email: [email protected]
Website: www.musicmasterclass.com

Policy last updated 10th August 2019